Start with Why: Next Natural Step

Once the soul is written, the next natural step is to anoint the team. For this, I recommend to 'Start with Why' ~ Simon Sinek (https://www.startwithwhy.com/) of The Golden Circle fame. Here is his TED Talk : How great leaders inspire action http://go.ted.com/bb6g

I use 'The Golden Circle' from Start with Why (ISBN-13: 978-1591846444) to set perimeter on my efforts to build high performance, for the inception of excellence and to naturally align all around in the discipline of getting things done. Here I strongly recommend Execution: The discipline of getting things done ~  Lawrence Bossidy and Ram Charan (ISBN-13: 978-0609610572).

As leader one must be able to inspire people to act. Quoting Simon, "The golden circle finds order and predictability in human behavior. Put simply, it helps us understand why we do what we do. It’s for the leader (the Senior Manager) to be the guardian of this Why, enabling the team to align and bond around that belief."

This human quest of being curious is the key. Everyone on the team is curious - curious to know why they are there, what are they suppose to do, how it is to be done, where is the goal, how big is the reward, why is the purpose.

This is how I apply the principle:

I Connect with each and every individual on my team,

I Communicate with passion, with enthusiasm - the reason, I answer their WHYs, I answer why it is so important deliver excellence, what are our differentiators, and how to achieve them. I tell them "It's not luck (yes, I am referring to E. M Goldratt - I recommend to read both The Goal & It's not luck whenever you are missing the link in that Critical Chain.)."

I Cross-train staff to open them up to newer advanced tools, processes and technologies.

I Cultivate values, trust, energy in them.

I Conclude achievements and

I Celebrate with everyone on the floor.

Always remember and use these 6 C's to create your team viz Connect, Communicate, Cross-train, Cultivate, Conclude and Celebrate.

As a leader do not just sign off on a plan. Always ask an explanation, and drill down until the answers are clear on execution.

Quoting Execution - "Dialogue is the core of culture and the basic unit of work. Good judgments come from practice and experience". The building blocks of execution culture are defined with utmost clarity by Ram & Lawrence. I am quoting them as follows:

• Know your people and your business: Show up & connect personally. Show up on conference calls, prefer video (skype, gtalk, OCS etc.), Listen first & Talk next.
• Insist of realism: Regularly do SWOT Analysis - with Direct Reports, Skip-levels, be it Directors, Sr. Managers, Technical Team. Introduce these tools to your ground work-force (even Band X/Zero)
•  Set clear goals and priorities: Involve people, focus on max 4 priorities, always set time-bound goals. Set measurement scale. Speak Simple.
• Follow through: Take a walk, wander around, see your people on the floor, walk across the assembly line, take clues from MBWA - Management by Wandering Around (Tom Peters). Video: https://www.youtube.com/watch?v=Xo1ZWvtX_ZM Narrative: http://tompeters.com/blogs/toms_videos/docs/Excellence_MBWA.pdf .
• Reward the doers: Always reward in public with applause. Speak with passion about the good work and how it adds to the discipline.
• Expand people’s capabilities: Carefully choose people on the team, craft the structure and invest to build capabilities. Provide a fertile environment and people will grow. Encourage tools like wiki to share and collaborate. Induce automation for mundane tasks.
• Know yourself: This is of utmost importance. Teams you build, culture you establish, achievements you make are all replica of yourself. Be-Aware - it's the first life-skill. Refer to my blog: http://hirdug.blogspot.in/2012/05/life-skill-1-be-aware-be-aware-now.html. Be Authentic & contain your ego.

Establishing high performance, building a culture of execution, driving excellence is always done with people. 

Thus, 

Be Human...Always

You can follow me on twitter: @hirdug 

This post was first published on LinkedIn: https://www.linkedin.com/pulse/start-why-next-natural-step-hirdesh-gupta