Start with Why: Next Natural Step

Once the soul is written, the next natural step is to anoint the team. For this, I recommend to 'Start with Why' ~ Simon Sinek (https://www.startwithwhy.com/) of The Golden Circle fame. Here is his TED Talk : How great leaders inspire action http://go.ted.com/bb6g

I use 'The Golden Circle' from Start with Why (ISBN-13: 978-1591846444) to set perimeter on my efforts to build high performance, for the inception of excellence and to naturally align all around in the discipline of getting things done. Here I strongly recommend Execution: The discipline of getting things done ~  Lawrence Bossidy and Ram Charan (ISBN-13: 978-0609610572).

As leader one must be able to inspire people to act. Quoting Simon, "The golden circle finds order and predictability in human behavior. Put simply, it helps us understand why we do what we do. It’s for the leader (the Senior Manager) to be the guardian of this Why, enabling the team to align and bond around that belief."

This human quest of being curious is the key. Everyone on the team is curious - curious to know why they are there, what are they suppose to do, how it is to be done, where is the goal, how big is the reward, why is the purpose.

This is how I apply the principle:

I Connect with each and every individual on my team,

I Communicate with passion, with enthusiasm - the reason, I answer their WHYs, I answer why it is so important deliver excellence, what are our differentiators, and how to achieve them. I tell them "It's not luck (yes, I am referring to E. M Goldratt - I recommend to read both The Goal & It's not luck whenever you are missing the link in that Critical Chain.)."

I Cross-train staff to open them up to newer advanced tools, processes and technologies.

I Cultivate values, trust, energy in them.

I Conclude achievements and

I Celebrate with everyone on the floor.

Always remember and use these 6 C's to create your team viz Connect, Communicate, Cross-train, Cultivate, Conclude and Celebrate.

As a leader do not just sign off on a plan. Always ask an explanation, and drill down until the answers are clear on execution.

Quoting Execution - "Dialogue is the core of culture and the basic unit of work. Good judgments come from practice and experience". The building blocks of execution culture are defined with utmost clarity by Ram & Lawrence. I am quoting them as follows:

• Know your people and your business: Show up & connect personally. Show up on conference calls, prefer video (skype, gtalk, OCS etc.), Listen first & Talk next.
• Insist of realism: Regularly do SWOT Analysis - with Direct Reports, Skip-levels, be it Directors, Sr. Managers, Technical Team. Introduce these tools to your ground work-force (even Band X/Zero)
•  Set clear goals and priorities: Involve people, focus on max 4 priorities, always set time-bound goals. Set measurement scale. Speak Simple.
• Follow through: Take a walk, wander around, see your people on the floor, walk across the assembly line, take clues from MBWA - Management by Wandering Around (Tom Peters). Video: https://www.youtube.com/watch?v=Xo1ZWvtX_ZM Narrative: http://tompeters.com/blogs/toms_videos/docs/Excellence_MBWA.pdf .
• Reward the doers: Always reward in public with applause. Speak with passion about the good work and how it adds to the discipline.
• Expand people’s capabilities: Carefully choose people on the team, craft the structure and invest to build capabilities. Provide a fertile environment and people will grow. Encourage tools like wiki to share and collaborate. Induce automation for mundane tasks.
• Know yourself: This is of utmost importance. Teams you build, culture you establish, achievements you make are all replica of yourself. Be-Aware - it's the first life-skill. Refer to my blog: http://hirdug.blogspot.in/2012/05/life-skill-1-be-aware-be-aware-now.html. Be Authentic & contain your ego.

Establishing high performance, building a culture of execution, driving excellence is always done with people. 

Thus, 

Be Human...Always

You can follow me on twitter: @hirdug 

This post was first published on LinkedIn: https://www.linkedin.com/pulse/start-why-next-natural-step-hirdesh-gupta

Give me a lever long enough and a fulcrum point and I will move the entire world

-in draft-
-truly yours

The 20th E beyond Excellence: Enlightenment

What's next to 19 Es of Excellence? Yes, it's 'Enlightenment'. 

Eon's ago, Lord Buddha attained 'Enlightenment' & today when Management Executives strive to reach Excellence as end goal, I advocate for 'Enlightenment'.

In my humble opinion Excellence is a worldly pleasure; although it strengthens the global fabric, Enlightenment soothes the soul, brings both peace & delight same time. It's the thing beyond Excellence, once attained, there is nothing left to achieve.

We strive for Excellence; use 19 Es to reach there, but as we know Enlightenment can only be attained. 

Excellence is not the destination, it's 19th milestone. Enlightenment is next, it's the glory to be attained. 

~Glory which is forever yours to cherish~

Introducing Label: Life Skill

What is a Life Skill ? Definitions in wiki or dictionaries would differ, but this is how I define it. 'Life skill, is a trait, it's an attribute, which has the ability to make or break one's life.'

How does a skill qualify to be a life skill ? Let's understand from example. In stone-age, or say when man was hunter, the art of throwing stone or a spear was a life skill, 'coz man's life was dependent on it. Today there is no need, McDonalds and KFCs across the globe would prepare delicious meal for thyself.

As humanity has progressed, different life skills are required at different ages for different purpose to suit human desire for excellence !!!.

I was discussing this subject with couple of my friends, and I discovered that there exists a huge list of life skills today, every body considers or qualifies a very different set of traits he or she has honed over the period of years as life skill. This discovery gave me an idea to introduce the label 'Life Skill' and to write on the specific traits illustrating how these traits differentiate 'Winners' from 'Whiners' plus how to seed and nourish these skills.

So I ran a query within my friend circle to know all they can tell on these Life skill from the varied experiences they had. I received amazing response which is enough to trigger many many thoughts to publish under this label.

Folks, keep watching this blog and specifically the label 'Life Skill' to be illuminated.

A chain is only as strong as its weakest link

I was searching and battling with my thoughts to find what should be the very first post to launch this blog. Just like everybody else, I also wanted something sensational, something thoughtful, disruptive...this and that..so many thoughts to collate with so high expectations from first post.

and then finally, it came as lightening, why should it be a complex post full of confusing management jargon, why can't it be plain and simple truth.

Yes, the truth - that is where all the universe shrank to this simple thought - what are organizations made of..what is it that work space compose of. ? Answer: It's the people, it's the team, it's the leadership.

The chain of command as we call it. Now the obvious question raises his head - where lies the strength in chain of command ?

Answer: In the weakest link

Yes, folks, no matter how complex you want it, the answer is simple - A chain is only as strong as its weakest link.

What is it to do now ? Invest to strengthen the weakest link.

Identify the links, measure the strength on links on parameter of attitude, aptitude and altitude.Invest to raise the bar for each link, support them and if there is nothing which brings the desired result - be ready to replace the weakest link.

Repeat the iteration and keep strengthening the links to establish wonderful Chain of Command.